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CUSTOMCOMMERCE
 
 
TechniCon's CustomCommerce provides a flexible platform to support e-commerce solutions for any organization involved with complex products, including manufacturers, resellers and distributers.
Providing Product Solutions, Not Choices
Your customers don't want choices; they want exactly what they want. CustomCommerce allows buyers to quickly find and order complex, highly-configurable products over the Web.
Replicating the expertise of a manufacturer's best salesperson, the system engages users in a dialog, allowing them to specify a range of application-specific constraints for their particular problem. Customers enjoy an easier, more convenient purchasing experience.
A Complete Platform
To start, CustomCommerce leverages existing product information in almost any format (e.g. text, CSV, HTML, PDF, SIF and CAD files) to get your product data online quickly.
CustomCommerce then enables a comprehensive set of search and selection tools to guide customers through a self-service process, matching products to specific customer needs.
For options and accessories, the product configurator applies rules and constraints to ensure that product assemblies are accurate and deliverable.
CustomCommerce's selection features combine with advanced product visualization tools to allow customers to see the exact product they've selected.
Customers can rotate, tilt and magnify 3D images to examine products from all angles, allowing custom products to be closely reviewed before being ordered.
To document the sales process, CustomCommerce can dynamically generate CAD models, cut sheets, bills-of-materials and quotes.
To complete the sale, CustomCommerce offers a full-featured shopping cart and checkout that integrates with existing order-entry systems.
Using CustomCommerce, mechanical engineers no longer have to sort through dozens of printed part catalogs. Furniture buyers can view different fabrics, finishes and options for a chair without ever visiting a showroom.
The bottom line: faster sales cycles, fewer order errors and returns, more satisfied customers.
To learn more, please visit our CustomCommerce Features and Benefits overviews.
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Key Features and Benefits
  • Legacy-to-Web Tools: Using our proprietary tools, existing information such as product descriptions, feature sets and CAD data is automatically extracted and published to the Web. Design data is re-purposed into marketing data.
  • Online Catalogs: CustomCommerce replaces your cumbersome paper catalogs. Using Web-based catalogs, your customers can conveniently select your products anytime and anywhere.

    CustomCommerce catalogs are quickly built, easily maintained, support any number of price lists and cross-reference guides, and allow a complex set of options and accessories to be associated with each catalog item.
  • Product Selection: Our product selection tools, including parametric search and industry-specific wizards, eliminate the guesswork for your customers, allowing them to quickly locate the right product even if you offer thousands of products with a million variations.
  • Product Configurator: Our product configurator allows users to easily assemble valid product solutions, while flagging incompatible options, highlighting product incompatibilities, and providing context-appropriate help messages and cross and up-selling suggestions.
  • Accurate, Downloadable 2D and 3D CAD Files: CustomCommerce generates CAD models using the options and dimensions specified in the product selection process. Your customers can download files in a range of CAD formats. Assembly and orientation drawings, along with bills-of-materials, can also be produced.
  • Three-D Product Views: Our interactive 3D visualization tools offer the most effective way to present highly configurable products over the Web. Realistic views of a product's options and features allow your customers to accurately see what they're purchasing, reducing order errors.
  • Reduced Cost-Per-Sale: Your customers can view every product and variation on the Web, allowing them to make educated decisions without the need for expensive, repetitive sales calls and back-and-forth design cycles.
  • Faster Sales Cycle: In the past, product selection could take hours or days. CustomCommerce lets your customers choose the right products in minutes, and enhances your sales staff's ability to make timely and accurate quotes.
  • Seamless Integration with ContentStudio: Sharing a common data repository, ContentStudio and CustomCommerce work in tandem to expedite system deployments and ensure long-term ease of maintenance.

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Highlights
Key Features and Benefits
Related Topics
CustomCommerce 4.0 Press Release
Case Studies
Download this Overview
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